Accounting Audit

The Accounting Audit checks that money and books line up: that guest payments landed, that ledger entries balance, that cancellations did not leave funds stranded, and that postings fall in the period they belong to. It is the counterpart to the Financial Audit, which checks whether the right amounts were charged. The Financial Audit asks “is this booking priced and taxed correctly?” The Accounting Audit asks “did the money and the bookkeeping end up where they should?” PX does not keep a ledger of its own. It reads the ledger your PMS produces and audits it. Where a check needs to know what a posting should have been, PX computes that expectation internally for the comparison only.

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Where it runs

The Accounting Audit runs as part of Month-End Close. Pick a month, click Generate, and PX runs it alongside the Financial Audit. Results land in the Accounting Audit tab, with the issue count in the tab label. You do not have to wait until the month is over. Month-End Close runs on demand, any day of the month, for any month you pick, so you can check an in-progress month as often as you like. Issues also appear per property, on the Overview tab of any property detail page, so you can work a single listing without opening a close.

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What it needs

Two things affect how much the Accounting Audit can check: The Guesty Accounting Add-on. Ledger checks read journal entries. If Guesty reports no Accounting Add-on for your account, those checks cannot run and the close tells you so. Results are then incomplete, not clean, and re-running will not change that - the add-on has to be enabled in Guesty. Business models. Revenue-recognition and fee-allocation checks compare postings against the model assigned to the property. Without an assigned, active business model, those checks stay off. The Accounting Audit tab links you to Business Models when none are configured.

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What it checks

The exact mix depends on your PMS and on what your accounting data exposes. At a high level: Guest money - payments that were never recorded, payments larger than the balance due, cash collected that does not match the total paid, and funds held beyond what the booking justifies. Ledger integrity - entries that do not balance, expected entries that are missing entirely, and postings dated outside the period they belong to. Cancellations - canceled bookings that left a non-zero owner balance, held funds that were never released, and revenue that stayed uncollected. Business-model conformance - commission that is missing, short, or at the wrong rate; fees allocated to the wrong party; and amounts routed somewhere the model does not call for. See What an audit checks for how these group into check classes by PMS.

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Severity

Every issue carries a severity, and the close summarizes them as tiles:

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Working through issues

Four cards sit above the list. Two of them are scoped to the month you are closing, and two are not: Keep that difference in mind when the numbers do not appear to add up: the two all-time cards are a running total, not a monthly figure.

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Narrowing the list

Three dropdowns filter what you see:

• Status - Open only, All statuses, Unresolved, Fix in progress, Fixed, or Dismissed.
• Severity - All Severities, or one of high, medium, low.
• Issue type - All Issue Types, or a single check, such as Canceled: Uncollected Revenue.

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The lifecycle

Each issue moves through a short lifecycle: Unresolved and Fix in progress together are what PX calls open. Where you opened the list changes what you see first. In Month-End Close it starts on Open only, so marking an issue fixed clears it out of the working list. On a property page the panel is titled Accounting Audit Log and starts on All statuses, because there it doubles as the history for that listing. Resolved issues are never deleted in either place - they move out of the way, and the status filter brings them back.

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Acting on issues

Every issue row carries Mark Fixed, Start Fix, and Dismiss buttons. A bar above the list applies the same actions in bulk, and it adds Reopen for putting resolved issues back. It reads <n> issues shown - Apply to all shown, and that wording is exact: bulk actions hit every issue currently passing your filters, not a set you tick individually.

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What a row tells you

Each issue shows, in order: a severity badge, a status badge, the check name (for example Canceled: Uncollected Revenue), and the listing it belongs to. Beneath that:

• A plain-English explanation of what went wrong and what to do about it, usually ending in a numeric breakdown so you can see how PX arrived at the figure.
• Open in Guesty - jumps straight to the reservation in your PMS.
• Why this was flagged - expands to show the rule PX applied, why this particular booking tripped it, and what to check.
• Detected - the date PX first raised the issue.

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Letting PX close them for you

With auto-fix on for a property, PX moves unresolved issues into a queue and works them in the background. The per-issue Start Fix and Dismiss buttons are replaced by a Fix in Progress badge, and PX updates the status once the change is confirmed with your PMS. Leave auto-fix off while you are onboarding, or when you want a human on every issue the first time around.

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Timing versus collection gaps

Some money the Accounting Audit flags is not money you failed to collect - it is money booked into the wrong period. Month-End Close reports this separately, as a note under the Accounting Audit money box reading booked in the wrong period (timing, not a collection gap). Read it that way when you reconcile: a timing figure means the period boundary is wrong, not that cash is missing.

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What’s next